Careers at MSS Solutions, LLC

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Integrated Security Sales Account Manager

Department: Sales
Home Office: Raleigh
Work Location: Clayton, NC

As a result of our phenomenal growth, MSS Solutions, LLC has an opening for an Integrated Security Sales Account Manager in our Raleigh office. If you are an experienced Fire & Security Sales professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore!

A career at MSS is not just a job -- it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives.

The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment.

Role and Responsibilities

The candidate will be responsible for developing sales strategies for Fire & Security systems and services, prospecting, and developing and maintaining long-term customer relationships.

The essential roles and responsibilities are outlined below:

  • • Develop new and maintain existing end user relationships specifically for the Security Division in the Greenville and Upstate areas.

    • Maintain active customer relationships through direct customer visits, calls, and communication.

    • Drive our Security Service to Sales initiative through selling service/monitoring contracts to new and existing customers.

    • Use account management and customer relationships to drive security sales directly to the end user.

    • Identify and develop security sales opportunities directly with end users.

    • Work with our estimating department to generate estimates and turn estimates into proposals.

    • Present proposals to customers and end users for approval.

    • Track proposal status in CRM software.

    • Upon approval, work with Service Administration to set work up and scheduled for completion.

    • Work with parts suppliers to get quotes for security parts.

    • Work with end users on capital budgets, pathways to technology migration, and technology refresh plans.

    • Work closely with operations/installation/service departments to manage customer expectations about delivery and installation timelines.

    • Work with accounting department to ensure timely billing and payment objectives are achieved.

    • Work closely with service/installation departments to target any opportunities that arise from work being completed.

    • Work towards developing and achieving sales goals and sales funnel management with direct supervisor.

    • Other such duties and responsibilities as assigned by the Company from time to time.

    Qualifications and Education Requirements

    • Associate's degree or combination of work experience and education will be considered

    • Strong communication and organization skills.

    • Cold calling, Customer service, Inside/Outside Sales account management and field sales support experience required

    • Detail oriented.

    • Self-motivated, able to work independently with minimal direction

    • Ability to coordinate sales order requirements with internal and external customers

    • Strong work ethic.

    • Proficient with all Microsoft Office related products.

    • Must successfully pass a background check and obtain or keep current a Security License for the state of NC.

    Preferred Qualifications

    • Minimum of two years’ experience in the construction and or security industries.

    • Sales Support experience is preferred.

    • Two year’s CRM experience (Microsoft Dynamics, Salesforce, etc.)

Additional Notes:

  • MSS Solutions, LLC is an equal opportunity employer and a drug-free environment.
  • Equal Employment Opportunity/Affirmative Action/Male/Female/Veteran/Disabled

MSS Employees, please visit the MSS Career Center or contact HR to apply.

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