Careers at MSS Solutions, LLC

Current job opportunities are posted here as they become available.

 


Systems Administrator

Department: Administrative
Home Office: Charlotte
Work Location: Charlotte, NC

As a result of our phenomenal growth, MSS Solutions, LLC has an opening for a Systems Administrator. If you are an experienced IT professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore!

A career at MSS is not just a job – it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives.

The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment.

Roles and Responsibilities

  • Deep, hands-on administration of:
    • Microsoft Entra (Azure AD)
    • On-prem Active Directory (users, groups, GPOs, delegation)
    • Hybrid Exchange & Active Directory environments
    • Microsoft 365 / Exchange Online
    • Microsoft Intune (Autopilot, policies, compliance)
    • Microsoft Defender (Endpoint, Identity, Office 365)
    • Microsoft Purview (DLP, information protection)
    • Microsoft Copilot governance and security considerations
  • Design, implement, and secure NTFS file systems.
  • Manage NTFS permissions, inheritance, ACLs, and access-based security.
  • Secure files and folders using least-privilege access models.
  • Audit, remediate, and restructure legacy file and folder permissions.
  • Troubleshoot access, ownership, and permission-related issues in Active Directory and NTFS environments.
  • Perform Windows Server builds from the ground up.
  • Lead Windows OS upgrades and server migrations.
  • Design, deploy, and support Hyper-V environments.
  • Perform and troubleshoot Hyper-V Live Migration.
  • Manage VM performance, storage, and availability.
  • Diagnose and resolve server hardware-level issues.
  • Perform server capacity planning and lifecycle management.
  • Respond to and remediate compromised systems (malware, viruses, hijacked endpoints).
  • Manage endpoint security, BitLocker, Defender, and remediation workflows.
  • Secure sensitive data through NTFS, DLP, and identity-based access controls.
  • Participate in security incident response, investigations, and root-cause analysis.
  • Administer and monitor Unitrends backup platform.
  • Perform backup validation, restores, and recovery testing.
  • Support PaperCut enterprise printing environment.
  • Support Meraki switches and wireless access points.
  • Perform basic network troubleshooting.
  • Terminate patch cables and maintain clean, documented network closets when required.
  • Work with network teams on segmentation and infrastructure improvements.
  • Write and maintain PowerShell scripts for:
    • Active Directory administration
    • User and group management
    • NTFS permissions and auditing
    • System health checks and reporting
    • Automation of repetitive administrative tasks
  • Troubleshoot and enhance existing scripts used across the environment.
  • Use PowerShell as a primary administrative and automation tool.
  • Serve as a senior technical leader and escalation point.
  • Triage and assist with high-priority and escalated tickets.
  • Ensure tickets are worked correctly and properly documented.
  • Work directly with vendors on support, licensing, and hardware/software issues.
  • Other duties and responsibilities as assigned by the Company from time to time.

Qualifications and Requirements

  • 8+ years of real-world System Administration experience
  • 8+ years administering Microsoft 365
  • 8+ years with Microsoft Azure / Entra
  • 8+ years with Microsoft Intune
  • 8+ years with Co-Pilot and onboarding pc’s
  • Strong experience with:
    • Active Directory (on-prem and hybrid)
    • NTFS permissions, file system security, and access control
    • Microsoft Defender
    • BitLocker
    • Endpoint security
  • Extensive Hyper-V experience
  • Strong PowerShell scripting experience
  • Ability to work fast, stay calm, and solve problems under pressure
  • Current and up-to-date Microsoft certifications related to:
    • Microsoft Intune
    • Microsoft Entra (Azure AD)
    • Microsoft 365 / SecurityCertifications must be active (not expired) and relevant to modern Microsoft cloud and hybrid environments
  • Candidates should be prepared to verify certifications during the interview process
  • PowerShell and Active Directory scenario questions
  • NTFS permission and access-control troubleshooting scenarios
  • Hyper-V and server migration discussions
  • Live or whiteboard technical problem solving based on real environments
  • Physical Demands: Constant sitting, walking short distances, bending, stooping, twisting, reaching above and/or below shoulder, handling/grasping documents or office equipment, clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately in-person and/or on the telephone, vision sufficient to read source materials and computer screen data, repetitive motions for computer equipment use, lift 25 lbs. occasionally, 5-10 lbs. frequently to lift/carry/move objects, files and documents.
  • Must successfully pass a background check and drug test.

Work Environment: Work is performed in an office environment with air conditioning and bright lights.

Benefit Highlights

At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include:

  • Medical/Dental/Vision Insurance
  • 401k with Employer Contributions
  • PTO
  • Paid Holidays
  • Employee Assistance Program
  • Long-term Disability
  • Short-term Disability
  • Flexible Spending Plan
  • Health Savings Plan

Additional Notes

  • If you are unable to apply electronically and require an accommodation, please contact HRAdmin@msssolutions.com
  • MSS Solutions, LLC is an equal opportunity employer and a drug-free environment.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

MSS Employees, please visit the MSS Career Center or contact HR to apply.

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